1. How long does delivery take?

Delivery takes 7–20 business days depending on your location.

2. Where do you ship from?

All items ship from CJ Dropshipping warehouses worldwide.

3. Will I receive a tracking number?

Yes, you will receive a tracking number within 3–5 days after your order is processed.

4. What if I receive a wrong or damaged product?

We will refund or resend the item.
Just email us with photo/video proof:
📩 support@brightfashion.store

5. Can I return a product?

Yes — but returns must be approved by CJ Dropshipping.
We do not accept returns to local addresses.

6. Can I change or cancel my order?

Orders can be changed or cancelled within 12 hours of purchase.

7. Do you offer refunds?

Yes, according to our Refund & Return Policy.

8. Do you ship worldwide?

Yes! We ship to over 200+ countries.

9. What if my package is lost?

If not delivered within 45–60 days, we will resend or refund.